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Status Page

Status Page Documentation

Common troubleshooting topics: Creating a status page, setting up a monitor, incident management, etc.

Plans and Billing

StatusPage.me Dec 9, 2025 Account & Billing

Plans and Billing

Manage your subscription, view invoices, and understand what each plan offers.

Billing and plans page


Viewing Your Current Plan

  1. Go to Billing & Plan in the left menu
  2. You’ll see your current plan and usage

The dashboard shows:

  • Your plan name and tier
  • Billing cycle (monthly or yearly)
  • Current usage vs limits
  • Next billing date

Available Plans

We offer several plans to fit different needs:

FeatureFreeStarterProBusiness
Status Pages1310Unlimited
Monitors52050Unlimited
Check Interval5 min1 min30 sec30 sec
Team Members1310Unlimited
Custom DomainNoYesYesYes

Check the pricing page for the most current plans and pricing.


Upgrading Your Plan

To upgrade:

  1. Go to Billing & Plan
  2. Click Upgrade or Change Plan
  3. Select your new plan
  4. Complete the payment process

Upgrades take effect immediately and you get access to new features right away.


Downgrading Your Plan

To downgrade:

  1. Go to Billing & Plan
  2. Click Change Plan
  3. Select a lower tier
  4. Review what you’ll lose access to
  5. Confirm the change

Downgrades take effect at the end of your current billing period. You may need to remove resources that exceed the new plan’s limits.


Payment Methods

We accept:

  • Credit and debit cards (Visa, Mastercard, American Express)
  • PayPal (in some regions)

To update your payment method:

  1. Go to Billing & Plan
  2. Click Payment Methods
  3. Add or update your card
  4. Save changes

Viewing Invoices

Access your billing history:

  1. Go to Billing & Plan
  2. Click Invoices or Billing History
  3. Download PDF invoices as needed

Invoices include all the information needed for accounting.


Billing Cycle

You can choose:

CycleBenefit
MonthlyMore flexibility, cancel anytime
YearlyDiscounted rate (save ~20%)

Switch cycles in your billing settings.


Canceling Your Subscription

To cancel:

  1. Go to Billing & Plan
  2. Click Cancel Subscription
  3. Confirm the cancellation

After canceling:

  • Your plan remains active until the end of the billing period
  • Status pages stay live until expiration
  • You can export all your data (see Data Export)

What’s Next?

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